Question 1

How do I book a room?

Accepted Answer

Choose a residence, a room type and a contract length, then send us your details. We email you a tenancy agreement to sign online, and once it's signed and one week's rent is paid in advance, your room is confirmed.

Question 2

Can I view a property first?

Accepted Answer

Yes. Book a viewing online or ask the team at the residence. A viewing takes around 15–20 minutes and covers the social spaces, facilities and a room, subject to availability.

Question 3

Who can stay with AXO?

Accepted Answer

Our residences are for full-time students. If you're on a placement year that's part of your degree, you can still live with us. Outside term time, some residences also offer short stays.

Question 4

What room types are available?

Accepted Answer

We have non-en-suite rooms, en-suite rooms, studios and apartments. Which ones are available depends on the residence.

Question 5

What is included in the rent?

Accepted Answer

Your rent includes utility bills, heating, hot water and Wi-Fi. Your tenancy agreement sets out exactly what applies to your booking.

Question 6

Can I choose my room or live with friends?

Accepted Answer

Yes, just ask. You can request a specific room, to live near friends, a part of the building, or a same-gender flat. We do our best to meet every request, subject to availability.

Question 7

Is Wi-Fi provided?

Accepted Answer

Yes. Every resident gets Glide Wi-Fi for up to three devices. Your building handbook has the details.

Question 8

Can I book a short stay?

Accepted Answer

Yes. Selected residences offer flexible stays from 30 days. Send us your dates, the residence and the room you'd like.

Question 9

What support is available?

Accepted Answer

Trained Mental Health First Aiders, student Ambassadors of Hope, wellbeing campaigns through the year and 24/7 PAM Wellness support.

Questions, answered.

Frequently asked questions